Impact Of Talent Management Practices On Employees' Emotional Intelligence In A Banking Sector Khyber Pakhtunkhwa Pakistan

Abstract

This study examine the direct link amongst TM practices and employees' emotional intelligence in Khyber Pakhtunkhwa's (KP) province Pakistan in private banking sector. In this study a cross-sectional, survey-based descriptive research design was used, targeting managers, senior officers, and officers. For Sampling Using Taro Yamane's formula, a sample size of 341 employees were selected. Data was analyzed via SPSS 21 and SmartPLS 3. Measurement items were adapted from validated constructs, with expert-validated questionnaires (Cronbach's alpha: talent management practices (0.956), and emotional intelligence (0.906) shows high reliability of the questionnaires.  Results indicated a significant positive relationship among TM practices & workers emotional intelligence. Effective TM techniques (e.g., talent strategy, workforce planning, retention policies etc ) can enhance employees' emotional intelligence, leading to desirable organizational outcomes. Thus, if talent management practices are effectively managed and successfully deployed, it could indeed result in the enhancement of employee’s emotional intelligence between different ranks of employees.