Impact of Quality Management Practices and Relational Governance on Project Success: with Moderating role of Collectivism among Non-Profit Organization

Abstract

Purpose: As Pakistan has the second greatest number of out of school children in the world and there is a little research on impact of quality management practices and relational governance on a project success in non-profit organisations working in education sector, so the purpose of this study is to find relationship of quality management practices and relational governance on project success and moderating effect of “collectivism” has also been examined. Methodology: The quantitative data was collected from non-profit organizations. The sample size was 229 and the sampling technique was convenience. A close ended cross-sectional questionnaire was designed to conduct the research which later analysed by using descriptive statics. Findings: Results show that qualitative management practices and project success has positive relation. Whereas relational governance and project success is not significantly related with each other, and collectivism has no significant moderating role between these two relations. Limitations: The research was done on a small sample size and data was collected from one sector only. So, due to these reasons the findings can’t be generalized. Implications: Research shows that non-profit organization should adopt quality management practices methods for successful projects. Originality: Previous research investigated the effect of qualitative management practices on project success. However, there is a significant void in the literature regarding the study of relational governance and qualitative management methods in the education sector. Furthermore, the interaction of these characteristics, combined with the moderating influence of collectivism, is unexplored in the available literature.