Spillover Effects of Informal Caregiving on Employee Engagement: Evidence from Corporate Employees

Abstract

The man is a 34-year-old who as his present job role is a Mid-Level Operations Coordinator at ABC company  World (Pvt.) Ltd., Lahore, Pakistan.

He was directed to Employee Assistance Program (EAP) by his line manager because his work performance was noticeably and continuously deteriorating, there were frequent unplanned absences, he became emotionally dysregulated during the team meetings, and had difficulties in meeting the project deadlines.

The main precipitating factor for his condition was found to be the critical illness of his mother who had a severe stroke six weeks before the referral. Besides looking after her, the man is also keeping up with his job effectively.

It was after a structured intake interview, behavioral observation, and the use of the standardized psychological instruments such as Beck Anxiety Inventory (BAI), Caregiver Strain Index (CSI), and Work-Life Balance Scale that the client showed signs of strong caregiver burden, anticipatory grief, anxiety, and occupational stress.

According to the case formulation the work impairment is a direct result of unresolved emotional distress, role conflict, and insufficient coping skills.

A comprehensive plan for managing the situation has been created in accordance with ABC company  World's HR counseling protocols and the ethical guidelines of the Pakistan Psychological Association (PPA).

The person is willing to participate in the counseling sessions and has signed the informed consent for this report preparation.