Navigating Organizational Excellence: An Inquiry into the Impact of Justice Perceptions on Organizational Performance

Abstract

This study will discuss the association between distributive justice (DJ), procedural justice (PJ) and interactional justice (IJ) and mediating employee trust on organizational performance in the pharmaceutical business in Karachi, Pakistan. The SmartPLS4.0 is used to add the representative data of 470 participants. The social exchange theory is applied through deductive reasoning of analyzing the hypothesis. The relationship of the dynamics in the organization, the perception and performance of the employees are developed using the method. The result of this research justifies a high level of correlation between distributive justice (DJ), Procedural Justice (PJ), and Interactional Justice (IJ) and employee performance through the mediating role of employee’ trust. Cultural fairness, and trust in the organization influences the performance of the organization and assists in achieving the organizational goals thus is inevitable to carry out fair policies, ethical leadership, and free communication channels.

Keywords: Distributive Justice, Procedural Justice, Interactional Justice, Employee Trust, Organizational Performance, Pharmaceutical Sector