Sustainable Supply Chain and Business Efficiency: The Impact of Strategy, Digital Transformation, Supply Chain Resilience, and Green Human Resource Management
https://doi.org/10.5281/zenodo.18554653
Abstract
This study examines how sustainable supply chain practices affect business performance, where operational performance is one of the mediating variables. Particularly, it aims to explore how supply chain strategy (SCS), digital transformation (DT), supply chain resilience (SCR), and green human resource management (GHRM) collectively lead to organisational outcomes. The literature review showed that traditional supply chain models have been subject to major inefficiencies that are a result of recent disruptions in the world and pressure on the environment. Among the most important thematic areas, there will be the role of SCS as a comprehensive plan of monitoring activities, digital transformation, and integration of advanced technologies such as AI and ERP, and flexibility and recovery as the issues SCR is concerned with. In addition, the review examines the way in which GHRM integrates environmental values in recruitment and training to facilitate employee sustainable commitment. Besides, the study was a primary research study that used a quantitative research methodology to test hypothesised connections between quantifiable variables. Evidence was gathered based on a five-point Likert scale, with 101 valid responses to the questionnaire. The results were processed with the assistance of the two-step Partial Least Squares Structural Equation Modelling (PLS-SEM) of SmartPLS that comprised the testing of the measurement model, including the reliability and validity, as well as testing of the structural model. According to the analysis, it is possible to note that the most considerable positive impact is that of Supply Chain Strategy (0.369, p = 0.001) and then Green HRM (β= 0.183, p = 0.041). Remarkably, the direct effects of digital transformation and supply chain resilience on the operational performance were not statistically significant in this sample. However, operational performance was observed to be a strong and influential source of efficiency in the business (β= 0.560, p = 0.001). The validation of the hypothesis of indirect effect testing established that SCS and GHRM are effective in positively influencing the efficiency of the business by first increasing its operational reliability and flexibility. The result that improved operational outcomes are followed by high efficiency at the business level indicates that OP can be used as the endogenous mediator.
